This Privacy Policy explains how molek44 collects, uses, stores, and protects the personal data of all members and visitors to the molek44.one platform.
All data is encrypted in transit and at rest using industry-standard protocols.
molek44 never sells your personal data to unaffiliated third parties for marketing.
You may access, correct, or request deletion of your personal data at any time.
We collect only the data necessary to operate your molek44 account and comply with our obligations.
Personal data is retained only for as long as necessary and then securely deleted.
All privacy enquiries are handled directly. Reach us at [email protected].
Summary: molek44 ("we", "us", "our") operates the website molek44.one and is committed to protecting your privacy. This Privacy Policy describes what personal data we collect from Members and visitors, why we collect it, how we use and protect it, and what rights you have in relation to it. By using molek44, you acknowledge that you have read and understood this Privacy Policy.
1.1 This Privacy Policy applies to all personal data processed by molek44 in connection with the operation of its online casino and sportsbook platform at molek44.one, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and general platform usage.
1.2 molek44 acts as the data controller in respect of the personal data described in this Policy. This means molek44 determines the purposes for which, and the means by which, your personal data is processed.
1.3 This Policy should be read alongside the molek44 Terms & Conditions, which govern the broader relationship between molek44 and its Members.
2.1 Registration Data. When you create a molek44 account, we collect: your full legal name, date of birth, residential address, email address, username, and preferred currency. This information is required to establish and manage your account.
2.2 Identity Verification Data. To comply with our KYC (Know Your Customer) obligations, molek44 may request copies of government-issued identification documents — such as your Malaysian MyKad or passport — and, in some cases, proof of residential address such as a utility bill or bank statement.
2.3 Financial Data. We collect information about your deposit and withdrawal transactions, including the payment method used (e.g., Touch 'n Go eWallet, Maybank, CIMB), transaction amounts in MYR, and transaction timestamps. molek44 does not store full payment card numbers or full e-wallet credentials; these are handled by our licensed payment processing partners.
2.4 Gameplay and Betting Data. We record your gaming activity on molek44, including bets placed, games played, session durations, and outcomes. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
2.5 Technical and Usage Data. We automatically collect technical data when you access molek44, including your IP address, browser type and version, device type, operating system, referring URLs, and pages visited. This data is collected primarily through server logs and cookies (see Section 5).
2.6 Communications Data. If you contact molek44's customer support team — by email or live chat — we retain records of those communications, including any attachments you submit, for the purpose of handling your query and improving our service.
3.1 molek44 uses your personal data for the following purposes:
3.2 molek44 does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required for real-time fraud detection systems that remain subject to manual override and review.
4.1 molek44 processes your personal data on the following legal bases:
5.1 molek44 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit molek44.one.
5.2 molek44 uses the following categories of cookies:
5.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the molek44 platform.
6.1 molek44 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes.
6.2 molek44 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
6.3 All third-party data processors engaged by molek44 are subject to data processing agreements that require them to handle your personal data securely and only for the purposes for which it was disclosed.
7.1 molek44 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
7.2 Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely without risk. molek44 cannot guarantee absolute security but will notify affected Members and relevant authorities promptly in the event of a data breach in accordance with applicable notification obligations.
7.3 You are responsible for maintaining the confidentiality of your molek44 login credentials. If you believe your account has been compromised, contact [email protected] immediately.
8.1 molek44 retains your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. Specifically:
8.2 At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
9.1 Subject to applicable law and licensing obligations, you have the following rights in respect of your personal data held by molek44:
9.2 To exercise any of these rights, submit a written request to [email protected] with the subject line "Privacy Rights Request". molek44 will respond within thirty (30) days. We may need to verify your identity before processing the request.
9.3 Please note that certain rights may be limited where molek44 is required by law or licensing obligations to retain or process your data — for example, KYC records that must be held for five years by regulation cannot be deleted on request during that mandatory retention window.
10.1 molek44 strictly prohibits persons under the age of 21 from registering or using the platform. molek44 does not knowingly collect personal data from individuals under 21.
10.2 If molek44 discovers or is notified that a Member is under the age of 21, the account will be immediately suspended, all personal data associated with the account will be reviewed, and the matter will be handled in accordance with Section 2.3 of the Terms & Conditions.
10.3 If you believe a minor has accessed molek44 or provided personal data to the platform, please notify us immediately at [email protected].
11.1 molek44 may update this Privacy Policy periodically to reflect changes in our data practices, applicable law, or platform features. The "Last updated" date at the top of this page will be revised accordingly.
11.2 For material changes — particularly those that affect how we use your personal data — molek44 will notify registered Members via their registered email address at least seven (7) days before the changes take effect. Your continued use of molek44 after that date constitutes acceptance of the updated Privacy Policy.
12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way molek44 handles your personal data, please contact our support team:
molek44 Privacy Team
Email: [email protected]
Subject line: Privacy Policy Enquiry
Response time: Within 5 business days for general enquiries; within 30 days for formal rights requests.
Your data is protected, your identity is secure, and your gaming experience is entirely in your control.
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